TICKETS - terms and conditions

Please note the following before purchasing tickets

  • The Festival office may change rules to assure smooth running of operation. Tickets are not refundable for such operational rule change regardless of the ways such changes are notified. Thank you for understanding.
  • Tickets will be exchanged with wrist bands at the Festival site.
  • After exchanging from a ticket, a wrist band will be a proof of your ticket purchase. Please look after it with care during the Festival period.
  • Lost wrist bands will not be re-issued for any reason. Guests without a wrist band will be asked to leave the site, so please be extra careful not to loose it.
  • Any dangerous behaviour that may harm other people, such as moshing and diving, is prohibited. The Festival will not be responsible for injuries and accidents with a third party. Such incidents need to be solved between the people involved.
  • Please keep the writst band on your wrist until you leave the Festival.
  • Tents, tarp shelters, flysheets and parasols as well as any installed objects that obstruct others view are not allowed in the festival site.
  • If anybody is found to have entered the festival illegally, it will be reported to the police and the violating person will be put under their care. The person will also be subject to pay compensation for any damage.
  • Please refrain from any behaviour that can cause annoyance to local people. Please do not arrive by car without a car park pass.
  • Due to local regulations, people under 18 years must return to their accomodation by 11pm.
  • The festival will be not be cancelled due to rain or inclement weather. Tickets cannot be refunded due to artist cancellation.
  • The last stage will not finish on time for you to catch the last bullet train each day. Please make your accomodation arrangement through the tour center or by purchasing a campsite ticket. Please do not sleep in the local neibourhood and in the station area.
  • Glass bottles, cans, fireworks, explosives and any illegal substances are not allowed to be brought into the festival site.
  • Pets or animals are not allowed in the festival or campsite.
  • The production, the site and the artists will not be responsible for accidents and thefts in and out of the festival site.
  • You may bring a camera and/or video camera into the site but it is strictly prohibited to record the artists. No sound recording equipments are allowed in the site.
  • Please be prepared for rain and/or cold weather. Due to safety, umbrellas are not allowed in the site.
  • Please use a portable ashtray if you smoke.
  • Information supplied at the time of application will belong to the Festival production.